PRIVACY POLICY

Ria Principe Ltd.

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Only the Portuguese version of the Privacy Policy is legally binding. Translations are provided for the user's convenience. In the event of any discrepancy between the translation and the Portuguese original, it is the Portuguese original that prevails.

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On May 25, 2018, the General Regulation on the Protection of Personal Data came into force – Regulation No. circulation of personal data of individuals and which applies directly to all entities that process such data, in any member state of the European Union, including Portugal.

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This privacy policy describes the practices of Ria Príncipe Lda in relation to information and personal data that allow the identification of individuals (“Personal Data”). This privacy policy applies to this Web Site, email and text messages and social media accounts (the “Platforms”). By using the Platforms, you agree to the terms of this policy.

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CATEGORIES OF COLLECTED PERSONAL DATA

The new General Data Protection Regulation establishes a more comprehensive definition of the concept of personal data. Personal data is any information, regardless of its nature and the medium on which it is presented, capable of identifying a person. Examples of categories of personal data processed by Ria Princípe Lda are:

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Platform Data: When you visit our website, we may collect data about you. Some of this data may be personal data. This information may include your search history, IP address, screen resolution, browser used, operating system and its settings, access times and the URL you used to reach us. If you are using a mobile device, we may also collect data that identifies your device, its settings and its location.

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Booking details: If you make a booking through our website, we may need additional details from you. This information may include your Name, email, telephone number.

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RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

The entity responsible for processing your personal data is Ria Principe Lda.

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PURPOSE FOR PROCESSING YOUR PERSONAL DATA

Ria Princípe Lda guarantees that your personal data is processed only for the purposes communicated to it, not being used for any other purpose. Thus, we process your personal data to guarantee the quality of the service we provide you and to be able to better respond to your needs. Some examples of purposes for which we may use your data are (non-exhaustive list):

Direct Marketing: To inform you of news, opportunities and promotions that may interest you.
Customer Management: So that we can send you all confirmations and/or requests for any booking you make with us.

BASIS FOR PROCESSING YOUR PERSONAL DATA

Your express consent: either in writing or orally, for example, for direct marketing purposes, so that you receive emails or SMS messages from Ria Princípe Lda.
– The execution of a reservation or contract: that you have entered into with Ria Princípe Lda, such as, for example, a reservation purchased from Ria Princípe Lda.
– Compliance with a legal obligation.
– The legitimate interest of Ria Princípe Lda: for example, for the purpose of improving the quality of the service provided.

SITUATIONS FOR USES OF YOUR PERSONAL DATA

At Ria Princípe Lda, we process your personal data with your consent, when you make a purchase, when you hire a service or when you use our website. This treatment can be done orally, in writing or through our website.

Customer support: If you choose to contact our customer support services, we will collect any questions, complaints or other information you may send to our support team.

Promotional Data: If you choose to participate in a sweepstakes, contest or similar campaign, we will collect any information you provide in connection with such activity, such as photos, images, captions or other content, in accordance with the terms provided at that time.

When you provide us with personal data, you are informing us that it is true, current, complete and correct. You are also informing us that you are authorized to give them away.

HOW WE COLLECT YOUR PERSONAL DATA

Personal data provided by you: We collect your personal data directly from you. For example, when you are providing us with your personal data when you contact us using the form on this website or make a reservation, contact our customer service or participate in a contest or sweepstakes.

Personal data we passively collect: We also passively collect your personal data. For example, we collect data about you over time and across different websites through advertisements. We also use traceability tools, such as cookies.

HOW LONG DO WE KEEP YOUR PERSONAL DATA

Ria Princípe Lda retains your personal data only for the period of time strictly necessary to carry out the purpose for which it was collected or, as the case may be, until you exercise your right of opposition or right of erasure. After this conservation period, Ria Princípe Lda deletes your personal data.

TO WHOM WE TRANSFER YOUR PERSONAL DATA

Whenever necessary, Ria Princípe Lda may transmit your personal data to third parties - partner companies of Ria Princípe Lda, for example, transport companies - only and exclusively for the purpose of performing a service that has contracted, such as traveling from a site to the service location. Your personal data may also be communicated, in compliance with the law, to State entities, such as the Tax Authority.

YOUR PERSONAL DATA PROTECTION RIGHTS AND HOW TO EXERCISE THEM

Right of access to information: You can obtain confirmation of your personal data processed by Ria Princípe Lda, as well as the respective information about the purposes of the treatment or the periods of conservation of such data.

Right of rectification: You can request the alteration of your personal data that is incorrect or incomplete.

Right of erasure: You can request the erasure of your personal data, provided that there are no legal requirements for its conservation.

Right to portability: You can receive the personal data you have provided to us in a structured form in a machine-readable digital format.

Right of opposition: You can oppose or withdraw the consent you previously gave to the processing of your personal data.

Right to treatment limitation: You can request the limitation of the treatment of your personal data, in the form of: 1.Suspension of treatment; 2.Limitation of the scope of processing to certain categories of data or processing purposes.

Right not to be subject to automated individual decisions: You can request not to be subject to any decision made solely on the basis of automatic processing. These decisions are related to the definition of consumer profiles by Ria Princípe Lda, based on your tastes, interests and preferences, search and purchase history, etc., namely to provide a quality service and adapt marketing communications. .